Knowmax Blogs

With a change in time, customer experience has become one…..

By the end of 2020, customer experience (CX) is expected…..

There is more probability for any organization to be successful…..

Call center is a department responsible for answering calls from…..

To help better the customer experience challenges, the banking company…..

Do you have a common drive for the business where…..

Knowledge Management is the backbone of a successful CX strategy……

Leveraging on digital transformation, e-commerce made its way into significantly…..

Having great products and services is no longer enough for…..

Customer service, the backbone to any organization assists in providing…..

Contact centers have been around since the 1960’s. And to…..

“Whenever you see a successful business, someone once made a…..