AI Chatbot Escorting Live Agents- Winning CX Score

Posted On: February 20, 2020

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Anyone can do away with your product or service or…..

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Streamline your organizational communication with AI Backed Knowledge Management

Posted On: January 4, 2020

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In the past 15 years of our experience, we have…..

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FCR: A vital customer service metric for valuable business outcomes

Posted On: November 17, 2019

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Customer Support is not just limited to operations now but…..

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Interactive Decision Trees: Creating assisted pathways to solutions

Posted On: October 9, 2019

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Demonstrating the fact that information could not be regained if…..

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4 reasons why your agent experience is bad

Posted On: September 24, 2019

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Training, knowledgeable resources, and tools are critical for agents to…..

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How artificial intelligence can help startups for enhancing business efficiency

Posted On: September 18, 2019

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When we think of the term “Artificial Intelligence”, things that…..

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Get benefits delivered in ROI with Artificial Intelligence

Posted On: September 16, 2019

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“Predicting the future is not magic, it’s Artificial Intelligence” –…..

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Case Studies

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