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A Knowledge Management Platform Created by Customer Experience Professionals

Knowmax is the brainchild of KocharTech, a 4000+ member contact center BPO. Our solution experts deliver managed services to leading brands across Telecom, Banking, E-Commerce, Utilities, and more. This helped us build Knowmax – An Enterprise Grade Omnichannel Knowledge Management Platform

A Knowledge Management Platform Created by Customer Experience Professionals

Made with EXPERIENCE

Mn+

Knowledge Base Hits

Mn+

Visual Guides Hits

Mn+

Knowledge Trees Hits

Our vision

Delivering A Single Source Of Truth For Organization Wide Knowledge

ROI delivered to a global client portfolio

%

Improvement In Call Quality At Contact Center

%

Successful Chatbot Interactions

%

Reduction In Average Hold Time

%

Improvement In First Call Resolution

%

Minimum Reduction In Support Cost

KM world believes

“Knowmax is one of the Knowledge Management Companies that matter in 2020″

Loved by the tools you love

Zendesk
Freshdesk
Freshchat
Talkdesk
Genesys
Salesforce
Intercom
YM
Ameyo

and the collaboration continues...

Maximizing Knowledge Delivery For Global Enterprises

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