Knowmax is an enterprise-grade omnichannel knowledge management system, works with leading brands across Telecom, Banking, E-Commerce, Utilities, and more to maximize knowledge delivery. This organizational knowledge management system empowers support advisors and customers with a cohesive Digital Enablement solution.
Top features of Knowmax include
Gives analytics on top keywords and tagging for better content creation, with excellent elastic-like search optimization to find the correct information in seconds with added analytics for optimization.
It Ables auto-saving of content in intervals, unlike many knowledge management software.
Image and visual guides can be used on Knowmax to provide interactive solutions or self-service.