Knowmax https://knowmax.ai Best knowledge base system for interactive customer service backed by AI tools for enterprise contact center support. Thu, 08 Apr 2021 05:45:13 +0000 en-US hourly 1 https://wordpress.org/?v=5.6.2 https://knowmax.ai/wp-content/uploads/2020/05/KM.png Knowmax https://knowmax.ai 32 32 Best IT service desk software for call centers in 2021 https://knowmax.ai/blog/service-desk-software/ Wed, 07 Apr 2021 18:30:00 +0000 https://knowmax.ai/?p=7945 Service-desk-software

Best IT service desk software for call centers in 2021

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Service-desk-software

Best IT service desk software for call centers in 2021

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Contactless support for field service agents using knowledge management https://knowmax.ai/blog/field-service-agents/ Thu, 25 Mar 2021 19:32:00 +0000 https://knowmax.ai/?p=8123 Field service teams

Contactless support for field service agents using knowledge management

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Field service teams

Contactless support for field service agents using knowledge management

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Top 6 Omnichannel Customer Service: Best Practices https://knowmax.ai/blog/omnichannel-customer-service-best-practices/ Mon, 08 Mar 2021 16:05:00 +0000 https://knowmax.ai/?p=7958 omnichannel best practices

Top 6 Omnichannel Customer Service: Best Practices

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omnichannel best practices

Top 6 Omnichannel Customer Service: Best Practices

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How to boost agent satisfaction & why you should? https://knowmax.ai/blog/agent-satisfaction/ Wed, 24 Feb 2021 11:08:30 +0000 https://knowmax.ai/?p=7896 How-to-Boost-Agent-Satisfaction

How to boost agent satisfaction & why you should?

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How-to-Boost-Agent-Satisfaction

How to boost agent satisfaction & why you should?

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Complete knowledge base management guide for enterprises https://knowmax.ai/blog/knowledge-base-management/ Tue, 23 Feb 2021 05:31:27 +0000 https://knowmax.ai/?p=7880 knowledge base management

Complete knowledge base management guide for enterprises

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knowledge base management

Complete knowledge base management guide for enterprises

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Follow the shift left approach for reduced costs & enhanced experience https://knowmax.ai/blog/shift-left-approach/ Thu, 18 Feb 2021 11:08:51 +0000 https://knowmax.ai/?p=7858 shift left approach

Follow the shift left approach for reduced costs & enhanced experience

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shift left approach

Follow the shift left approach for reduced costs & enhanced experience

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How to maintain customer loyalty? https://knowmax.ai/blog/maintain-customer-loyalty/ Fri, 12 Feb 2021 06:00:54 +0000 https://knowmax.ai/?p=7761 maintain customer loyalty

How to maintain customer loyalty?

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maintain customer loyalty

How to maintain customer loyalty?

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Steps to create decision tree for your contact center https://knowmax.ai/blog/decision-tree-contact-center/ Wed, 10 Feb 2021 05:59:00 +0000 https://knowmax.ai/?p=7741 decision trees contact center

Steps to create decision tree for your contact center

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decision trees contact center

Steps to create decision tree for your contact center

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CX roadblocks: customers, contact center agents, and its healing hermit https://knowmax.ai/blog/cx-challenges/ Fri, 05 Feb 2021 10:36:34 +0000 https://knowmax.ai/?p=7653 cx challenges

CX roadblocks: customers, contact center agents, and its healing hermit

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cx challenges

CX roadblocks: customers, contact center agents, and its healing hermit

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Ways to automate customer support without degrading experience https://knowmax.ai/blog/ways-to-automate-customer-support/ Thu, 04 Feb 2021 11:49:12 +0000 https://knowmax.ai/?p=7623 Automate customer support

Ways to automate customer support without degrading experience

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Automate customer support

Ways to automate customer support without degrading experience

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