Nitin Saxena

Nitin has 25 years of experience working at companies like HP and Mphasis. For more than 14 years, he has been a key figure at KocharTech (Knowmax's parent company), skillfully navigating operations, training, and quality management responsibilities across international and domestic sectors. Currently, he oversees Business Operations at Maxicus.

LATEST BLOG

Knowledge Management In Contact Center : Reducing Agent Error To Improve CSAT

by: Nitin Saxena | March 31, 2020

Contact centers have been around since the 1960s. And to…..

What is Customer Experience Strategy and How Can You Ace Yours?

Posted on: February 14, 2020

Read More

What Is Omnichannel Customer Support And How To Deliver It With Ease?

Posted on: February 3, 2020

Read More

How To Reduce Customer Support Cost?

Posted on: November 25, 2019

Read More

How To Improve Customer Support?

Posted on: October 9, 2019

Read More

Omnichannel Customer Experience: Definition, Importance, & Benefits

Posted on:

Read More

What is Agent Experience & 6 Ways to Improve it

Posted on: September 24, 2019

Read More

<
2
3
4
5
6

Knowledge by Knowmax

Everything you need to know about the Customer Experience industry in one place.

Knowmax by KocharTech 2025. All right reserved.

instagram