Nitin Saxena

Nitin has 25 years of experience working at companies like HP and Mphasis. For more than 14 years, he has been a key figure at KocharTech (Knowmax's parent company), skillfully navigating operations, training, and quality management responsibilities across international and domestic sectors. Currently, he oversees Business Operations at Maxicus.

LATEST BLOG

Top Solutions For Customer Experience Challenges Amid Lockdown

by: Nitin Saxena | May 19, 2020

To help better the customer experience challenges, the banking company…..

Knowledge Management In Contact Center : Reducing Agent Error To Improve CSAT

Posted on: March 31, 2020

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What is Customer Experience Strategy and How Can You Ace Yours?

Posted on: February 14, 2020

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What Is Omnichannel Customer Support And How To Deliver It With Ease?

Posted on: February 3, 2020

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How To Reduce Customer Support Cost?

Posted on: November 25, 2019

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How To Improve Customer Support?

Posted on: October 9, 2019

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Omnichannel Customer Experience: Definition, Importance, & Benefits

Posted on:

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What is Agent Experience & 6 Ways to Improve it

Posted on: September 24, 2019

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