Nitin Saxena

Nitin has 25 years of experience working at companies like HP and Mphasis. For more than 14 years, he has been a key figure at KocharTech (Knowmax's parent company), skillfully navigating operations, training, and quality management responsibilities across international and domestic sectors. Currently, he oversees Business Operations at Maxicus.

LATEST BLOG

Call Center Coaching: Benefits, Challenges & Techniques

by: Nitin Saxena | September 5, 2024

Call Center

Is your call center not hitting its full potential? Call…..

Call Routing: Types, Benefits, and How It Works?

Posted on: August 29, 2024

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Customer Service Analytics: Types, benefits & How To Use

Posted on: August 13, 2024

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Call Center Monitoring: Benefits, Best Practices and Tools

Posted on: July 31, 2024

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7 Customer Service Objectives to Prioritize in 2024

Posted on:

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Help Desk Vs Service Desk: Understanding the Key Differences

Posted on: July 30, 2024

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9 Examples of Great Customer Service

Posted on: July 18, 2024

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25+ FAQ Page Examples and How to Create It

Posted on: June 27, 2024

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Leveraging Digital Transformation for Excellent Customer Experience

Posted on: June 7, 2024

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Omnichannel Contact Center: Nearly Everything You Need to Know

Posted on: June 6, 2024

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Top 5 Zingtree Alternative in 2024

Posted on: June 5, 2024

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Software Documentation: Importance, Types & How to Create

Posted on: June 4, 2024

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