Nitin Saxena

Nitin has 25 years of experience working at companies like HP and Mphasis. For more than 14 years, he has been a key figure at KocharTech (Knowmax's parent company), skillfully navigating operations, training, and quality management responsibilities across international and domestic sectors. Currently, he oversees Business Operations at Maxicus.

LATEST BLOG

9 Examples of Great Customer Service

by: Nitin Saxena | July 18, 2024

Customer Experience

Let’s face it—customer service can get frustrating. Your customers get…..

25+ FAQ Page Examples and How to Create It

Posted on: June 27, 2024

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Leveraging Digital Transformation for Excellent Customer Experience

Posted on: June 7, 2024

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Omnichannel Contact Center: Nearly Everything You Need to Know

Posted on: June 6, 2024

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Top 5 Zingtree Alternative in 2024

Posted on: June 5, 2024

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Software Documentation: Importance, Types & How to Create

Posted on: June 4, 2024

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7 Better SharePoint Alternatives 2024

Posted on: June 3, 2024

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18 Best Call Center Solutions & How to Pick The Right One for You

Posted on: January 10, 2024

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Call Center Technology: Importance, Types, and The Future

Posted on: January 8, 2024

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50 Service Desk Call Scripts for your Agents

Posted on: January 2, 2024

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10 Best Help Center Software in 2024

Posted on: December 29, 2023

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Top 7 AI Call Center Software for 2024 + Best Practices

Posted on: December 22, 2023

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