Top 10 Guru Alternatives in 2025 to Upgrade Your Knowledge Base

Ever tried assembling IKEA furniture without the manual?

At first, you’re confident. How hard can it be, right?

Then, an hour later, you’re staring at a lopsided bookshelf with three extra screws in your hand, questioning your life choices.

That’s exactly what it feels like when your team doesn’t have an organized knowledge base; you think you know where everything is, but in reality, you’re just winging it.

That’s why tools like Guru exist, to keep knowledge organized and accessible.

But here’s the catch: Guru isn’t for everyone.

Maybe it lacks the flexibility your team needs, doesn’t integrate well with your existing tools, or simply doesn’t fit your budget. Whatever the reason, you need a Guru alternative that actually works for you.

We’ve rounded up the 10 best Guru alternatives & competitors that will help your team find what they need.

Let’s get into it before you end up with another three extra screws.

About Guru: Strengths and limitations

Guru is an AI-powered knowledge management platform that integrates enterprise search, intranet, and wiki functionalities into a single platform for modern workplaces.

Guru helps establish a single source of truth by capturing data from multiple platforms and organizing it according to your business needs. It integrates with tools like Google, Microsoft, and Slack so your team can access information within their workflows.

Guru’s strengths:

• AI to organize, retrieve, and suggest relevant information.
• Integrates with tools like Slack, Microsoft Teams, Google Workspace, Zendesk, and Salesforce.
• Ensures information is always up to date with verification workflows.
• Easy information access with browser extension and in-workflow access.
• Supports team-based collaboration so emp, ensuring collective intelligence.
• AI-enhanced search feature.

Guru’s limitations:

• While Guru is user-friendly, teams unfamiliar with knowledge management platforms may need time to adopt it.
• Guru’s knowledge base can become cluttered without proper organization and maintenance, making information retrieval harder.
• Guru has fewer customization options for structuring content than traditional wikis or intranets.
• It may be expensive for smaller businesses, as some advanced features are locked behind higher-tier plans.
• While integrations are a strength, reliance on third-party tools means that any API changes or outages could affect Guru’s functionality.

Top 10 Guru Alternatives to Upgrade Your Knowledge Base

Here are the top 10 Getguru competitors & alternatives:

1. Knowmax

Knowmax is one of the best Guru alternatives. It is an AI-powered knowledge management platform designed for enterprises that helps you create, organize, and distribute knowledge seamlessly.

Whether you’re optimizing customer support operations, training employees, or streamlining internal knowledge flow, Knowmax ensures that the right information reaches the right people instantly.

Knowmax is a strong alternative to Guru if you are looking for a dynamic, interactive, and AI-driven solution to enhance customer experience.

Why choose Knowmax?

• Dynamic decision trees & guided workflows – Unlike Guru, which primarily focuses on passive knowledge storage, Knowmax helps create interactive decision trees, making it ideal for customer service and support teams.

• AI-driven content management & creation – Uses AI to suggest relevant knowledge, make search easier, and help with content creation. It can summarize, tag, and adjust content to match the knowledge author’s needs.

• Seamless omnichannel knowledge distribution – With its unified content delivery, Knowmax helps help knowledge across chatbots, self-service portals, and customer service applications.

• Comprehensive LMS – Knowmax’s Learning Management System (LMS) supports structured training modules to upskill employees while maintaining consistency in information delivery.

• Rich content formats – Unlike traditional wikis, Knowmax supports interactive content, step-by-step guides, multimedia, and decision-based knowledge flows, which makes knowledge consumption engaging.

Take Knowmax for a Spin

2. Bloomfire

Bloomfire is a knowledge management platform designed to help capture, share, and manage information to make collaboration and accessibility easy. It focuses on making knowledge searchable and easy to engage with.

With AI-driven search capabilities, Bloomfire eliminates silos and creates a knowledge-sharing culture in an organization.

Key features:

• AI-powered search & smart indexing
• Knowledge crowdsourcing & easy collaboration
• Content organization with automatic tagging
• Detailed analytics
• Integrations with tools like Slack, Microsoft Teams, Salesforce, and Google Workspace
• Customizable user permissions

Pricing:

Bloomfire offers custom pricing with three main plans:

• Team – Ideal for small teams looking to centralize knowledge sharing.
• Department – Designed for mid-sized businesses that need enhanced collaboration tools.
• Enterprise – Custom solutions for large organizations requiring advanced security, analytics, and integrations.

Contact Bloomfire’s team for pricing.

3. Document360

Document360 is an AI-powered knowledge base platform designed to centralize, structure, and scale internal and external documentation.

Whether you’re building a help center for customers or an internal knowledge base for employees, Document360 offers an intuitive interface, powerful content management tools, and seamless integrations.

With its markdown editor and advanced search functionality, Document360 makes for an excellent choice for teams looking to organize and maintain structured documentation.

Key features:

• Advanced content editor
• Category-based organization
• Version control & rollbacks
• AI-powered search
• Customizable user roles & permissions
• Private & public knowledge bases
• Integrations & API access
• Advanced analytics

Pricing:

Document360 offers a tiered pricing structure:

• Professional – $149/month: Ideal for small teams managing a knowledge base with AI-powered search, up to 2 languages, and 1,000 private readers.
• Business – $299/month: Best for mid-sized businesses needing advanced features like AI Search, knowledge base widgets, workflow management, and 10,000 private readers.
• Enterprise – $399/month: Designed for large teams with SSO, multiple workspaces, AI Suite, audit logs, and private hosting.
• Enterprise Plus – Custom Pricing: Tailored for organizations requiring high-level security, compliance, and dedicated support.

Free trial is available.

4. Zendesk Support Suite

Zendesk Support Suite is a customer service platform that combines ticketing, live chat, AI-powered automation, and knowledge management to deliver seamless customer support across multiple channels.

Designed for scalability, Zendesk helps resolve issues faster and build an intelligent self-service knowledge base for support.

With a strong focus on automation, AI-driven assistance, and omnichannel capabilities, Zendesk Support Suite is an excellent alternative to Guru if you need both customer support tools and knowledge management in one platform.

Key features:

• Omnichannel ticketing system
• AI-powered knowledge management
• Automation & workflow management
• Customer self-service portals
• Collaboration tools
• Live chat & messaging
• Analytics & performance insights
• Third-party integrations

Pricing:

Zendesk Support Suite offers tiered pricing based on business size and requirements:

• Suite Team – $69/agent per month (billed annually) with the basic ticketing system, knowledge base, and chat support.
• Suite Growth – $115/agent per month (billed annually) includes AI-powered automation, help center customization, and reporting tools.
• Suite Professional – $149/agent per month (billed annually) with advanced workflow automation, multilingual support, and analytics dashboards.
• Suite Enterprise – Custom pricing designed for large organizations needing enterprise-level security, dedicated support, and API access.

Free trial available.

5. Notion

Notion is a versatile knowledge management and collaboration platform that lets you create, organize, and share information in a structured yet flexible way.

It blends wikis, databases, project management, and document collaboration into a single unified workspace.

Whether you’re looking to centralize company knowledge, manage projects, or organize team collaboration, Notion offers an intuitive solution. It’s great for teams that need more control over content structure, customization, and real-time collaboration.

Key features:

• Customizable knowledge base
• Powerful search
• Real-time collaboration
• Templates & Automation
• Markdown support
• Cross-platform access
• Integration-friendly

Pricing:

Notion offers a flexible pricing model for individuals and businesses:

• Free Plan – Best for personal use, comes with limited storage and collaboration.
• Plus Plan – $8/user per month (billed annually), includes advanced sharing and collaboration tools.
• Business Plan – $15/user per month (billed annually), offers team collaboration, admin controls, and private team spaces.
• Enterprise Plan – Custom pricing for large organizations needing advanced security, SSO, and priority support.

Free trial available for business plans.

6. Confluence

Confluence, developed by Atlassian, is a team collaboration and knowledge management platform designed to create, organize, and share internal documentation.

It offers structured content management, real-time collaboration, and integrations with Atlassian tools like Jira and Trello.

With rich-text editing, version control, and customizable templates, Confluence helps maintain a centralized knowledge base, technical documentation, and company-wide collaboration in one platform.

Key features:

• Structured knowledge base
• Real-time collaboration
• Templates for documentation & project planning
• Deep integration with the Atlassian ecosystem
• Advanced permissions & access control
• Version control & page history
• Mobile & cloud accessibility

Pricing:

Confluence offers flexible pricing plans based on team size and hosting preferences:

• Free Plan – Up to 10 users, with basic content creation and collaboration tools.
• Standard Plan – $6.05/user per month (billed annually), includes page analytics, permissions control, and unlimited spaces.
• Premium Plan – $11.55/user per month (billed annually), adds automation, analytics, admin controls, and advanced permissions.
• Enterprise Plan – Custom pricing for large organizations needing advanced security, compliance, and dedicated support.

Self-hosted (Data Center) version available for enterprises requiring on-premises deployment.

7. Stack Overflow for Teams

Stack Overflow for Teams is a private knowledge-sharing and collaboration platform built specifically for engineering, IT, and technical teams.

Modeled after the public Stack Overflow Q&A format, this tool allows you to capture institutional knowledge, facilitate peer-to-peer learning, and centralize technical documentation.

By providing a structured, searchable, and interactive knowledge base, Stack Overflow for Teams helps reduce repetitive questions. It’s a great alternative as a Q&A-driven knowledge management system tailored for developers and IT teams.

Key features:

• Q&A-style knowledge base
• Integrations with Dev tools
• Robust internal knowledge base
• Customizable permissions & access control
• AI-powered knowledge recommendations

Pricing:

Stack Overflow for Teams offers three pricing tiers based on team size and feature needs:

• Free Plan – Up to 50 users, offering basic Q&A functionality and a searchable knowledge base.
• Basic Plan – $7/user per month (billed annually), includes private spaces, integrations, and moderation tools.
• Business Plan – $14/user per month (billed annually), adds advanced analytics, priority support, and knowledge lifecycle management.
• Enterprise Plan – Custom pricing for large organizations requiring single sign-on (SSO), API access, and enhanced security features.

14-day free trial available for paid plans.

8. ClickUp

ClickUp is an all-in-one productivity and project management tool that also serves as a robust knowledge management platform. It combines task management, document collaboration, wikis, goal tracking, and workflow automation into a single, highly customizable workspace.

With integrated Docs, knowledge bases, and collaboration tools, ClickUp is a good choice for teams looking to manage projects and store company knowledge all in one place.

Key features:

• ClickUp Docs for knowledge management
• AI-powered search
• Task & project management
• Templates for knowledge base
• Workflow automation
• Integrations with popular tools

Pricing:

ClickUp offers flexible pricing plans for individuals and businesses:

• Free Forever – Best for personal use, offering limited document storage and task management.
• Unlimited Plan – $7/user per month (billed annually) with advanced task management, integrations, and unlimited storage.
• Business Plan – $12/user per month (billed annually) with automation, time tracking, and advanced reporting.
• Enterprise Plan – Custom pricing for large organizations needing SSO, enhanced security, and priority support.

Free trial available for paid plans

9. Bitrix24

Bitrix24 is a comprehensive business management platform and collaboration tool that combines knowledge management, project collaboration, CRM, and internal communication tools into one unified system.

Designed for teams of all sizes, Bitrix24 helps centralize knowledge, streamline workflows, and improve collaboration with built-in wikis, task management, and document storage.

Bitrix24 is an ideal multifunctional workspace that integrates knowledge sharing with project management, CRM, and automation tools.

Key features:

• Knowledge base & wiki
• Document Management System (DMS)
• Kanban boards, Gantt charts, and workload tracking
• Built-in CRM & sales automation
• Real-time collaboration tools
• AI-powered search & filtering
• Cloud & on-premise deployment
• Integration with third-party apps

Pricing:

Bitrix24 offers both free and paid plans:

• Free Plan – Includes limited storage, task management, and collaboration tools (best for small teams).
• Basic Plan – $49/month for 5 users with online storage, knowledge base, and CRM functionality.
• Standard Plan – $99/month for 50 users, includes automation, advanced analytics, and business process management.
• Professional Plan – $199/month for unlimited users, adds full CRM, advanced workflow automation, and HR tools.
• Self-Hosted Plan – Custom pricing for businesses needing on-premise installation and enterprise-level security.

Free trial available for premium features.

10. Tettra

Tettra is an AI-powered internal knowledge management and wiki platform designed to help organize, share, and access company knowledge easily. Unlike complex wiki-based systems, Tettra focuses on simplicity, integration with existing workflows, and AI-driven knowledge suggestions.

Tettra is ideal for teams that need a user-friendly, structured, and AI-assisted knowledge base to reduce repetitive questions and improve internal communication.

Key features:

• AI-powered knowledge suggestions
• Q&A-based knowledge management
• Structured wiki & internal documentation
• Slack & Microsoft Teams integration
• Content verification system

Pricing:

Tettra offers three pricing plans based on team size and features:

• Starter Plan – $5/user per month includes basic knowledge sharing, Slack integration, and search functionality.
• Scaling Plan – $10/user per month with advanced permissions, content verification, and analytics.
• Enterprise Plan – Custom pricing for large organizations needing SSO, compliance, and priority support.

Free trial available for all paid plans.

How to find the right Guru alternative for your team

When searching for the best alternative to Guru, it’s important to identify the features, usability, and integration capabilities that best align with your team’s unique needs.

Key considerations when choosing a Guru alternative:

1. Core features & functionality

Understanding what core features your team needs is the first step to finding the perfect Guru alternative. Different solutions specialize in different aspects of knowledge management:

• Do you need a structured knowledge base?
• Would a Q&A-driven approach be better?
• Are you looking for collaboration and workflow automation?
• Will your knowledge base be public, private, or both?

Once you define your primary needs, you can narrow your search to solutions that offer the best feature fit.

2. Ease of use

A knowledge base is only effective if your team actually uses it. Your Guru alternative should have an intuitive interface that makes it easy to create, update, and search for knowledge.

A steep learning curve can slow down onboarding, so choosing a tool that is easy to adopt will help maximize engagement.

3. Integration with existing tools

Your team likely relies on multiple tools for communication, project management, and customer support.

A knowledge management system that integrates with platforms like Slack, Microsoft Teams, Jira, and Google Drive will keep knowledge within reach and reduce the need for context-switching.

If your team frequently collaborates in real time, integrations with messaging and workflow automation tools can significantly improve productivity.

4. Scalability & long-term viability

A knowledge management solution should be able to grow with your business.

While a small team may need only a basic documentation system, larger organizations require more robust features, such as advanced permissions, content lifecycle management, and micro-segmented analytics.

If your team expands, will the platform continue to meet your needs? Does it support role-based access controls for different departments? These are critical factors to consider to avoid switching platforms later.

5. Collaboration features

Teams benefit from features that encourage collaboration, such as real-time editing, commenting, and knowledge verification workflows.

Some platforms allow you to ask and answer questions within the system, keeping knowledge alive and evolving. The ability to track engagement, seeing which articles are accessed most frequently and which need updates, also ensures that content remains relevant and useful.

6. Security & access control

A strong knowledge management system should provide flexible permission settings, allowing administrators to control who can view, edit, and contribute content.

Security measures such as single sign-on (SSO), encryption, and compliance with industry regulations can be important considerations for organizations handling sensitive information.

The balance between easy access and proper security protocols ensures that information remains both useful and protected.

Pricing

Pricing is a key factor when considering a knowledge base, as some tools charge per user, while others offer flat-rate plans.

It’s important to evaluate whether the pricing structure aligns with your budget and whether the value justifies the cost.

Free trials and demos can provide insights into how well a platform fits your team’s workflow before making a long-term commitment.

Why Knowmax should be part of your knowledge management strategy

A well-structured knowledge management strategy ensures that the right information is available at the right time.

Knowmax offers features like AI-driven search, interactive decision trees, omnichannel distribution, micro-segmented analytics, and structured learning tools. It makes sure that knowledge is not just stored but actively utilized.

Knowmax provides a scalable, intelligent, and user-friendly solution that evolves with your business.

Access to knowledge can make or break customer satisfaction and team productivity; therefore, investing in the right platform is crucial.

FAQs