Turn Customer Service Into Your Superpower
Your team is already dominating with Salesforce. But when it comes to delivering faster, smarter, and more personalized customer experiences without the mental gymnastics of memorizing everything, that’s where Knowmax takes you to the next level.
Integrating Knowmax with Salesforce isn’t just about adding another tool. It’s about supercharging your agents with the knowledge and insights they need to respond faster, solve problems quicker, and leave a lasting impression on every customer.
With Knowmax, your team will have the power to not only win the sale but build lasting relationships. Keep customers loyal and coming back for more every time.
Why salesforce + Knowmax?
- AI-powered search that understands intent, not just keywords.
- AI author tools to create, rephrase, summarize and auto-translate content in 25+ languages effortlessly.
- Interactive decision trees for guided issue resolution, even under pressure.
- Visual how-to guides to simplify complex processes for both agents and customers.
- Omnichannel CX to deliver consistent high-quality support across voice, chat, email, and more.
- Smart analytics that show how your knowledge base is performing and where it can improve.
- A browser extension that brings knowledge to wherever your agents work
Single Source of Truth 
