Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

A Guide to Automated Customer Support

by: Yatharth Jain | November 9, 2020

Gen-AI

Have you ever been stuck on hold, listening to elevator…..

Top 6 Customer Service Challenges During The Digital Age

Posted on: November 3, 2020

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Everything About Customer Knowledge Management

Posted on: October 29, 2020

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8 Knowledge Base Best Practices To Follow In 2025

Posted on: October 28, 2020

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Knowledge Base vs FAQ: What To Choose & Why?

Posted on: September 30, 2020

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Serve Yourself! Self-service Tips In The Digital Age

Posted on: September 21, 2020

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“Service Please!” – Knowledge Management & Changing Customer Service Strategies

Posted on:

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Automated Troubleshooting: How Knowledge Management Aids Troubleshooting Through Self-service Channels

Posted on: September 18, 2020

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[Webinar] Connected Customer Experience-A Catalyst For Sustained Growth

Posted on: September 17, 2020

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Bad Customer Experience ? Knowledge Management To The Rescue

Posted on: August 5, 2020

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Top 10 Knowledge Based Software in 2025

Posted on: July 27, 2020

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Customer Service Knowledge Base: Definition, Benefits, & Steps To Create

Posted on: June 19, 2020

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Knowledge by Knowmax

Everything you need to know about the Customer Experience industry in one place.

Knowmax by KocharTech 2025. All right reserved.

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