Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

The Ultimate Guide to Building an Effective Knowledge Management Strategy

by: Yatharth Jain | January 27, 2022

KM Software

Every day, your teams work hard to support customers, but…..

AI + Knowledge Management for Effortless Customer Support

Posted on: August 5, 2021

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An Ultimate Guide to Knowledge-Based Systems in 2025

Posted on: July 15, 2021

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Customer Satisfaction: A Complete Guide To Your Success

Posted on: December 7, 2020

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Automating Customer Service- Here’s How Ho Do It Right

Posted on: December 4, 2020

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5 Tips To Optimize Customer Touchpoints

Posted on: December 3, 2020

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Ways To Measure Customer Experience Success

Posted on: December 1, 2020

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Customer Retention: How to Retain Your Customers

Posted on: November 28, 2020

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Self-service In Banking- Read Top 5 Tips For 2025

Posted on: November 27, 2020

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Best 10 Customer Experience Strategies That Really Work

Posted on:

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Knowledge Base Chatbot: A Practical Guide to Building One That Delivers

Posted on:

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3 Ways AI-powered Knowledge Base Enables Faster & Accurate Resolution

Posted on: November 24, 2020

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