Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

Can Chatbots Work Without A Structured Knowledge System?

by: Yatharth Jain | November 27, 2020

Chatbots have taken over the digital communication channels because of…..

3 Ways AI-powered Knowledge Base Enables Faster & Accurate Resolution

Posted on: November 24, 2020

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A Guide to Automated Customer Support

Posted on: November 9, 2020

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Top 6 Customer Service Challenges During The Digital Age

Posted on: November 3, 2020

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Everything About Customer Knowledge Management

Posted on: October 29, 2020

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8 Knowledge Base Best Practices To Follow In 2025

Posted on: October 28, 2020

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Knowledge Base vs FAQ: What To Choose & Why?

Posted on: September 30, 2020

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Serve Yourself! Self-service Tips In The Digital Age

Posted on: September 21, 2020

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“Service Please!” – Knowledge Management & Changing Customer Service Strategies

Posted on:

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Automated Troubleshooting: How Knowledge Management Aids Troubleshooting Through Self-service Channels

Posted on: September 18, 2020

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[Webinar] Connected Customer Experience-A Catalyst For Sustained Growth

Posted on: September 17, 2020

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Bad Customer Experience ? Knowledge Management To The Rescue

Posted on: August 5, 2020

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Knowledge by Knowmax

Everything you need to know about the Customer Experience industry in one place.

Knowmax by KocharTech 2025. All right reserved.

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