Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

AI + Knowledge Management for Effortless Customer Support

by: Yatharth Jain | August 5, 2021

AI is quietly making life a lot easier. But when…..

An Ultimate Guide to Knowledge-Based Systems in 2025

Posted on: July 15, 2021

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Customer Satisfaction: A Complete Guide To Your Success

Posted on: December 7, 2020

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Automating Customer Service- Here’s How Ho Do It Right

Posted on: December 4, 2020

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5 Tips To Optimize Customer Touchpoints

Posted on: December 3, 2020

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Ways To Measure Customer Experience Success

Posted on: December 1, 2020

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Customer Retention: How to Retain Your Customers

Posted on: November 28, 2020

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Self-service In Banking- Read Top 5 Tips For 2025

Posted on: November 27, 2020

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Best 10 Customer Experience Strategies That Really Work

Posted on:

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Knowledge Base Chatbot: A Practical Guide to Building One That Delivers

Posted on:

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3 Ways AI-powered Knowledge Base Enables Faster & Accurate Resolution

Posted on: November 24, 2020

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A Guide to Automated Customer Support

Posted on: November 9, 2020

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