Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

5 Tips To Optimize Customer Touchpoints

by: Yatharth Jain | December 3, 2020

Customer Experience

Touchpoints are interactions between customers and businesses. That’s why brands…..

Ways To Measure Customer Experience Success

Posted on: December 1, 2020

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Customer Retention: How to Retain Your Customers

Posted on: November 28, 2020

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Self-service In Banking- Read Top 5 Tips For 2025

Posted on: November 27, 2020

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Best 10 Customer Experience Strategies That Really Work

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Knowledge Base Chatbot: A Practical Guide to Building One That Delivers

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3 Ways AI-powered Knowledge Base Enables Faster & Accurate Resolution

Posted on: November 24, 2020

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A Guide to Automated Customer Support

Posted on: November 9, 2020

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Top 6 Customer Service Challenges During The Digital Age

Posted on: November 3, 2020

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Everything About Customer Knowledge Management

Posted on: October 29, 2020

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10 Knowledge Base Best Practices to Build a Truly User-Friendly Knowledge Base

Posted on: October 28, 2020

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Knowledge Base vs FAQ: What To Choose & Why?

Posted on: September 30, 2020

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