Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

Automating Customer Service- Here’s How Ho Do It Right

by: Yatharth Jain | December 4, 2020

Customer service is the backbone of any organization. Customers become…..

5 Tips To Optimize Customer Touchpoints

Posted on: December 3, 2020

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Ways To Measure Customer Experience Success

Posted on: December 1, 2020

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Customer Retention: How to Retain Your Customers

Posted on: November 28, 2020

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Self-service In Banking- Read Top 5 Tips For 2025

Posted on: November 27, 2020

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Best 10 Customer Experience Strategies That Really Work

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Knowledge Base Chatbot: A Practical Guide to Building One That Delivers

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3 Ways AI-powered Knowledge Base Enables Faster & Accurate Resolution

Posted on: November 24, 2020

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A Guide to Automated Customer Support

Posted on: November 9, 2020

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Top 6 Customer Service Challenges During The Digital Age

Posted on: November 3, 2020

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Everything About Customer Knowledge Management

Posted on: October 29, 2020

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10 Knowledge Base Best Practices to Build a Truly User-Friendly Knowledge Base

Posted on: October 28, 2020

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