Yatharth Jain Author at,Knowmax -

Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

Everything About Customer Knowledge Management

by: Yatharth Jain | October 29, 2020

The majority of organizations have long ignored customer knowledge management……

8 Knowledge Base Best Practices To Follow In 2024

Posted on: October 28, 2020

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What Are Knowledge Base FAQs? [Best Practices & Benefits Included]

Posted on: September 30, 2020

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Serve Yourself! Self-service Tips In The Digital Age

Posted on: September 21, 2020

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“Service Please!” – Knowledge Management & Changing Customer Service Strategies

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Automated Troubleshooting: How Knowledge Management Aids Troubleshooting Through Self-service Channels

Posted on: September 18, 2020

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[Webinar] Connected Customer Experience-A Catalyst For Sustained Growth

Posted on: September 17, 2020

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Bad Customer Experience ? Knowledge Management To The Rescue

Posted on: August 5, 2020

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Top 10 Knowledge-Based Software Must-haves In 2024

Posted on: July 27, 2020

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Customer Service Knowledge Base: Definition, Benefits, & Steps To Create

Posted on: June 19, 2020

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12 Best Performing Knowledge Management Platforms in 2024

Posted on: June 12, 2020

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Customer Self Service Is New Normal

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