Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

What is Conversational AI?

by: Yatharth Jain | July 26, 2024

Gen-AI

Conversational AI has become one of the most transformative technologies…..

5 SOP Examples For Outstanding Customer Service

Posted on: July 19, 2024

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8 Ways to Improve Call Center Training

Posted on: June 25, 2024

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What Is Single Source Of Truth & How To Create It?

Posted on: June 21, 2024

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6 Non-Negotiable Knowledge Management Technology for 2024

Posted on: June 20, 2024

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Content Management vs Knowledge Management: Which is better?

Posted on: May 28, 2024

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Top 7 AI Knowledge Management Tools for 2024

Posted on: May 27, 2024

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Top 5 Benefits of Knowledge Management for CX + Case Studies

Posted on: May 23, 2024

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Best Practices for Call Center Compliance in 2024

Posted on: March 19, 2024

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Customer Service Training and How to Build Training Program?

Posted on: March 15, 2024

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First Response Time and How to Improve It

Posted on: March 14, 2024

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What is Digital Customer Engagement? Learn Strategies and Benefits

Posted on: March 13, 2024

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Knowledge by Knowmax

Everything you need to know about the Customer Experience industry in one place.

Knowmax by KocharTech 2024. All right reserved.