Pratik Salia

Name: Knowmax
Brand: Knowmax
Rating: 4.6 (17 reviews)

Pratik is a customer experience professional who has worked with startups & conglomerates across various industries & markets for 10 years. He shares latest trends in the areas of CX and Digital Transformation for Customer Service & Contact Center.

LATEST BLOG

Yes-no Decision Trees For Improved CX In Travel Industry

by: Pratik Salia | February 17, 2022

Decision Trees

How can organizations in the travel industry improve positive interaction…..

Omnichannel vs. Multichannel Support: The Battle Of Support Channels

Posted on: December 16, 2021

5 Ways Knowledge Management Elevates The Customer Experience

Posted on: November 29, 2021

How is AI Transforming Knowledge Management?

Posted on: August 5, 2021

4 Ways Decision Trees Improve Customer Experience (CX)

Posted on: July 15, 2021

Knowledge Based System – 7 Things To Consider While Choosing KM Partner

Posted on:

How To Overcome Customer Service Challenges In Banking?

Posted on: July 2, 2021

Customer Engagement System For Transforming Customer Experience

Posted on: June 25, 2021

Improve Your Contact Center KPIs With These 5 Steps

Posted on: June 21, 2021

A Comprehensive Guide to Knowledge Base Management

Posted on: May 24, 2021

Knowledge by Knowmax

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Pratik Salia

Yes-no Decision Trees For Improved CX In Travel Industry

Omnichannel vs. Multichannel Support: The Battle Of Support Channels

5 Ways Knowledge Management Elevates The Customer Experience

How is AI Transforming Knowledge Management?

4 Ways Decision Trees Improve Customer Experience (CX)

Knowledge Based System – 7 Things To Consider While Choosing KM Partner

How To Overcome Customer Service Challenges In Banking?

Customer Engagement System For Transforming Customer Experience

Improve Your Contact Center KPIs With These 5 Steps

A Comprehensive Guide to Knowledge Base Management

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Knowledge by Knowmax

Pratik Salia

Solutions

Use Cases

Company

Important Links

Resources

Industries

Knowledge by Knowmax

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