Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

Knowledge Base vs FAQ: What To Choose & Why?

by: Yatharth Jain | September 30, 2020

Answer honestly. Whenever you face an issue, say you are…..

Serve Yourself! Self-service Tips In The Digital Age

Posted on: September 21, 2020

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“Service Please!” – Knowledge Management & Changing Customer Service Strategies

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Automated Troubleshooting: How Knowledge Management Aids Troubleshooting Through Self-service Channels

Posted on: September 18, 2020

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[Webinar] Connected Customer Experience-A Catalyst For Sustained Growth

Posted on: September 17, 2020

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Bad Customer Experience ? Knowledge Management To The Rescue

Posted on: August 5, 2020

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Top 10 Knowledge Based Software in 2025

Posted on: July 27, 2020

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12 Best Performing Knowledge Management Platforms in 2024

Posted on: June 12, 2020

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Customer Self Service Is New Normal

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Top Benefits Of Adopting Self-Service In Telecom Industry

Posted on: May 25, 2020

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Top 10 Benefits of Knowledge Base

Posted on: May 18, 2020

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[Webinar] Why Is Successful KM Strategy A Core To Delivering Great CX?

Posted on: May 14, 2020

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