Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

3 Ways AI-powered Knowledge Base Enables Faster & Accurate Resolution

by: Yatharth Jain | November 24, 2020

Knowledge Base

We now have intelligent and smart assistants in our homes,…..

A Guide to Automated Customer Support

Posted on: November 9, 2020

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Top 6 Customer Service Challenges During The Digital Age

Posted on: November 3, 2020

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Everything About Customer Knowledge Management

Posted on: October 29, 2020

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10 Knowledge Base Best Practices to Build a Truly User-Friendly Knowledge Base

Posted on: October 28, 2020

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Knowledge Base vs FAQ: What To Choose & Why?

Posted on: September 30, 2020

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Serve Yourself! Self-service Tips In The Digital Age

Posted on: September 21, 2020

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10 Effective Customer Service Strategies to Boost Satisfaction and Loyalty

Posted on:

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Automated Troubleshooting: How Knowledge Management Aids Troubleshooting Through Self-service Channels

Posted on: September 18, 2020

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[Webinar] Connected Customer Experience-A Catalyst For Sustained Growth

Posted on: September 17, 2020

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Bad Customer Experience ? Knowledge Management To The Rescue

Posted on: August 5, 2020

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Top 10 Knowledge Based Software in 2025

Posted on: July 27, 2020

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