Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

Wiki vs Knowledge Base: Which is Better for Customer Support?

by: Yatharth Jain | July 16, 2025

Knowledge Base

You walk into a busy airport and ask a staff…..

Top 7 Helpjuice Alternatives Built for Customer Support Teams

Posted on: June 13, 2025

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Top 10 Confluence Alternatives Worth Checking Out in 2025

Posted on: May 23, 2025

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How to Create Clinical SOPs in Healthcare for Safe Patient Care

Posted on: May 15, 2025

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Top 5 Stonly Alternatives in 2025

Posted on: December 23, 2024

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Knowledge Base Template to Build a Comprehensive KB

Posted on: December 12, 2024

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5 Best Document360 Competitors & Alternatives for 2025

Posted on: September 12, 2024

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10 Benefits of Knowledge Management in The Hospitality Industry

Posted on: August 30, 2024

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5 FAQ Templates to Create the Ultimate FAQ Page

Posted on: August 7, 2024

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What is Conversational AI?

Posted on: July 26, 2024

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5 SOP Examples For Outstanding Customer Service

Posted on: July 19, 2024

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8 Ways to Improve Call Center Training

Posted on: June 25, 2024

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