Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

Top 7 HIPAA Compliant Document Management Platforms for Healthcare Customer Support

by: Yatharth Jain | September 11, 2025

KM Software

In 2023, there were 725 large reported healthcare data breaches,…..

10 Key Knowledge Management Principles Every Business Should Follow

Posted on: August 29, 2025

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The Knowledge Management Process Guide to Empower Customer Support Teams

Posted on: August 20, 2025

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Role of Knowledge Management in Healthcare to Enhance Patient Experience

Posted on: August 12, 2025

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Wiki vs Knowledge Base: Which is Better for Customer Support?

Posted on: July 16, 2025

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Top 7 Helpjuice Alternatives Built for Customer Support Teams

Posted on: June 13, 2025

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Top 10 Confluence Alternatives Worth Checking Out in 2025

Posted on: May 23, 2025

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How to Create Clinical SOPs in Healthcare for Safe Patient Care

Posted on: May 15, 2025

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Top 5 Stonly Alternatives in 2025

Posted on: December 23, 2024

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Knowledge Base Template to Build a Comprehensive KB

Posted on: December 12, 2024

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5 Best Document360 Competitors & Alternatives for 2025

Posted on: September 12, 2024

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10 Benefits of Knowledge Management in The Hospitality Industry

Posted on: August 30, 2024

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