Pratik Salia

Pratik is a customer experience professional who has worked with startups & conglomerates across various industries & markets for 10 years. He shares latest trends in the areas of CX and Digital Transformation for Customer Service & Contact Center.

LATEST BLOG

Top 10 Omnichannel Customer Service Examples for Your Inspiration

by: Pratik Salia | October 23, 2024

Omnichannel CX

Making customers feel understood and effortlessly connected to the brand…..

10+ Call Center Best Practices for Better CX

Posted on: October 16, 2024

Read More

10 Project Documentation Types with Templates

Posted on:

Read More

10 Basic Customer Service Principles You Need to Know

Posted on: October 11, 2024

Read More

The Ultimate Guide to Ecommerce Customer Service in 2026

Posted on: September 12, 2024

Read More

How to Create Step-by-Step Guides with Free Templates

Posted on: September 3, 2024

Read More

7 Steps to Create an Internal Communications Strategy

Posted on: August 31, 2024

Read More

12 Steps to Create Decision Trees in Google Sheets

Posted on: August 9, 2024

Read More

10 Steps to Create an Instruction Manual

Posted on: August 1, 2024

Read More

How To Drive Successful Knowledge Management in Business?

Posted on: July 31, 2024

Read More

Top 10 Customer Service Responsibilities to Improve CX in 2026

Posted on: July 25, 2024

Read More

Data Vs Information Vs Knowledge: Understand The Difference

Posted on: July 17, 2024

Read More

<
1
2
3
4
5
>

Knowledge by

Everything you need to know about the Customer Experience
industry in one place.

Visit our blog right arrow

Terms of use Privacy Policy

Knowmax by KocharTech 2025. All right reserved.