Kamal Pathak

Kamal Pathak has over 10 years of experience as a product manager building successful B2B SaaS products in customer experience space. He enjoys writing, speaking, and coaching aspiring product managers.

LATEST BLOG

Why Should You Use Decision Trees In Knowledge Base?

by: Kamal Pathak | May 25, 2023

What does your current knowledge base (KB) look like? Perhaps…..

7 Call Center Stress Causes & Management Tips For CX Leaders

Posted on: May 15, 2023

6 Tips To Handle Bad Calls With Ease

Posted on: May 12, 2023

Guided Knowledge for CX Transformation: Jupiter’s Success Story

Posted on: May 5, 2023

8 Best Knowledge Sharing Platform Examples In 2024

Posted on: April 24, 2023

Improving Customer Service Information Accessibility With Knowledge Management

Posted on: April 12, 2023

Customer Effort Score (CES): What It Is & How To Improve It?

Posted on: April 3, 2023

7 Biggest Knowledge Management Challenges and Their Solutions

Posted on: March 17, 2023

How Knowledge Management Improves Customer Engagement?

Posted on: December 16, 2022

9 Steps To Implement Knowledge Management Program/Process

Posted on: October 20, 2022

Why Choose AI Knowledge Base For Better Customer Experience?

Posted on: October 10, 2022

How To Get Started With Knowledge Base For Customer Engagement?

Posted on: August 24, 2022

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Kamal Pathak

Why Should You Use Decision Trees In Knowledge Base?

7 Call Center Stress Causes & Management Tips For CX Leaders

6 Tips To Handle Bad Calls With Ease

Guided Knowledge for CX Transformation: Jupiter’s Success Story

8 Best Knowledge Sharing Platform Examples In 2024

Improving Customer Service Information Accessibility With Knowledge Management

Customer Effort Score (CES): What It Is & How To Improve It?

7 Biggest Knowledge Management Challenges and Their Solutions

How Knowledge Management Improves Customer Engagement?

9 Steps To Implement Knowledge Management Program/Process

Why Choose AI Knowledge Base For Better Customer Experience?

How To Get Started With Knowledge Base For Customer Engagement?

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Kamal Pathak

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Knowledge by Knowmax

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