Transform Your Workflow with Knowmax Co-Pilot for Chrome

With Knowmax Co-Pilot for Chrome, your agents can access your entire knowledge base directly within their workflow, without ever leaving their browser. This means faster resolutions, enhanced productivity, and consistent support at your fingertips.

Start Your Journey

Top Capabilities

Unified Knowledge Hub
Smart AI Search
Guided Resolution Workflows
Visual Troubleshooting
Accelerated Onboarding

Start Your Journey

Take agent workflows to the next level with AI-powered decision trees, visual guides, and smarter knowledge management, right inside your browser.

Author: Knowmax

Category: Knowledge base

Attestations: GDPR | SOC 2 | ISO 27001| HIPAA

Learn More

Power Up Your Workflow with Instant Answers

Knowmax Co-Pilot for Chrome is the ultimate browser extension that turns every agent into a CX expert. With just one click, agents can instantly access your knowledge base, find the right answers in seconds, and keep conversations smooth and effortless. All of this happens right inside their workflow, so they can focus on what matters most: helping customers.

Why Knowmax Co-Pilot for Chrome?

Works directly inside your browser, keeping agents focused in their CRM, chat, or helpdesk without switching tabs.
Delivers AI-powered, contextually relevant results from your knowledge base in seconds, boosting agent accuracy and confidence.
Improves FCR rates by ensuring agents always have the most updated and correct information at their fingertips.
Reduces AHT by instantly surfacing the right answers, troubleshooting steps, and policies when agents need them.
Enhances CSAT by making conversations smoother, faster, and frustration-free.
Installs in minutes with enterprise-grade security and requires no complex setup or IT dependency.

Testimonials

When our customers win, we win

Knowmax’s interactive interface & advanced knowledge sharing capabilities have improved collaboration, and empowered our agents with ready access to actionable knowledge, resulting in faster turnaround times and improved customer satisfaction.

Quality and Training Director

By integrating Knowmax with our support channels, we’ve successfully handled over 3.7mn transactions via chatbots, along with improving knowledge access for over 120 agents.

Senior Manager-Process & Project Management

I mapped an agent’s journey from new hire to the production floor, and showed how Knowmax reduces their learning curve. Our clients loved it.

VP Training , Quality & CX Digitization

We’ve experienced remarkable improvements in our knowledge base content, thanks to the proactivity Knowmax exercised in fulfilling our timely enhancement requests. From the very beginning, our expectations have been exceeded, which has made the entire process seamless and genuinely user-friendly.

Training , Digitization & Automation

Be it voice, chat, or email, we’ve seen a consistent improvement in overall service delivery. We’ve observed a drop in our AHT, and it has resulted in outstanding CSAT. For our long-term CX goals, Knowmax is one of our most preferred partners.