Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

How to Measure and Improve Customer Satisfaction Rate (+Case Study)

by: Yatharth Jain | January 29, 2024

Customer Experience

In a dynamic business landscape, one factor remains constant: customer…..

Call Center Operations: Best Practices & KPIs to Track Success

Posted on: January 25, 2024

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Knowledge Management Portal: A Guide

Posted on: February 1, 2022

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Customer Satisfaction: A Complete Guide To Your Success

Posted on: December 7, 2020

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Automating Customer Service- Here’s How Ho Do It Right

Posted on: December 4, 2020

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5 Tips To Optimize Customer Touchpoints

Posted on: December 3, 2020

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Ways To Measure Customer Experience Success

Posted on: December 1, 2020

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Top 5 Ways To Customer Retention

Posted on: November 28, 2020

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Self-service In Banking- Read Top 5 Tips For 2025

Posted on: November 27, 2020

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Best 10 Customer Experience Strategies That Really Work

Posted on:

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Can Chatbots Work Without A Structured Knowledge System?

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3 Ways AI-powered Knowledge Base Enables Faster & Accurate Resolution

Posted on: November 24, 2020

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Knowledge by Knowmax

Everything you need to know about the Customer Experience industry in one place.

Knowmax by KocharTech 2025. All right reserved.

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