Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

Best Practices for Call Center Compliance in 2026

by: Yatharth Jain | March 19, 2024

Call center compliance is a critical aspect of doing business…..

Customer Service Training and How to Build Training Program?

Posted on: March 15, 2024

Read More

First Response Time: How to Measure & 7 Ways to Improve It

Posted on: March 14, 2024

Read More

What is Digital Customer Engagement? Learn Strategies and Benefits

Posted on: March 13, 2024

Read More

20 Best Outbound Call Center Solutions for 2025

Posted on: March 12, 2024

Read More

Peak Hour Traffic in Call Centers: Definition, Challenges and Best Practices

Posted on:

Read More

20 Ways to Improve Call Center Customer Service

Posted on: March 9, 2024

Read More

Agent Utilization Rate: How to Calculate & Improve it

Posted on: March 7, 2024

Read More

Customer Support vs Customer Service

Posted on: March 6, 2024

Read More

5 Types of Knowledge Management | Explicit, Declarative, Implicit, Tacit & Procedural

Posted on: February 29, 2024

Read More

What is Proactive Customer Service? [Importance, Examples Inside]

Posted on: February 26, 2024

Read More

Retail Knowledge Management: The Guide You Need in 2026

Posted on: February 16, 2024

Read More

<
1
2
3
4
5
>

Knowledge by

Everything you need to know about the Customer Experience
industry in one place.

Visit our blog right arrow

Terms of use Privacy Policy

Knowmax by KocharTech 2025. All right reserved.