Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

8 Ways to Improve Call Center Training

by: Yatharth Jain | June 25, 2024

Call Center

Imagine this: A customer reaches out, frustrated and confused, only…..

What Is Single Source Of Truth & How To Create It?

Posted on: June 21, 2024

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6 Non-Negotiable Knowledge Management Technology for 2025

Posted on: June 20, 2024

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Content Management vs Knowledge Management: Which is better?

Posted on: May 28, 2024

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Top 8 AI Knowledge Management Tools to Check Out in 2025

Posted on: May 27, 2024

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Top 5 Benefits of Knowledge Management for CX + Case Studies

Posted on: May 23, 2024

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Best Practices for Call Center Compliance in 2025

Posted on: March 19, 2024

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Customer Service Training and How to Build Training Program?

Posted on: March 15, 2024

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First Response Time: How to Measure & 7 Ways to Improve It

Posted on: March 14, 2024

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What is Digital Customer Engagement? Learn Strategies and Benefits

Posted on: March 13, 2024

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20 Best Outbound Call Center Solutions for 2025

Posted on: March 12, 2024

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Peak Hour Traffic in Call Centers: Definition, Challenges and Best Practices

Posted on:

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