Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

10 Benefits of Knowledge Management in The Hospitality Industry

by: Yatharth Jain | August 30, 2024

KM Software

Let’s say you are a hotel chain that never fails…..

5 FAQ Templates to Create the FAQ Page

Posted on: August 7, 2024

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Conversational AI: Smarter Support, Better Experiences

Posted on: July 26, 2024

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5 SOP Examples For Outstanding Customer Service

Posted on: July 19, 2024

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8 Ways to Improve Call Center Training

Posted on: June 25, 2024

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What Is Single Source Of Truth & How To Create It?

Posted on: June 21, 2024

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6 Non-Negotiable Knowledge Management Technology for 2025

Posted on: June 20, 2024

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Content Management vs Knowledge Management: Which is better?

Posted on: May 28, 2024

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Top 9 AI Knowledge Management Tools to Check Out in 2025

Posted on: May 27, 2024

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Top 5 Benefits of Knowledge Management for CX + Case Studies

Posted on: May 23, 2024

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Best Practices for Call Center Compliance in 2025

Posted on: March 19, 2024

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Customer Service Training and How to Build Training Program?

Posted on: March 15, 2024

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