Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

What Is Single Source Of Truth & How To Create It?

by: Yatharth Jain | June 21, 2024

KM Software

Study shows that employees spend around 29% of their workweek…..

6 Non-Negotiable Knowledge Management Technology for 2025

Posted on: June 20, 2024

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Content Management vs Knowledge Management: Which is better?

Posted on: May 28, 2024

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Top 8 AI Knowledge Management Tools to Check Out in 2025

Posted on: May 27, 2024

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Top 5 Benefits of Knowledge Management for CX + Case Studies

Posted on: May 23, 2024

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Best Practices for Call Center Compliance in 2025

Posted on: March 19, 2024

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Customer Service Training and How to Build Training Program?

Posted on: March 15, 2024

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First Response Time: How to Measure & 7 Ways to Improve It

Posted on: March 14, 2024

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What is Digital Customer Engagement? Learn Strategies and Benefits

Posted on: March 13, 2024

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20 Best Outbound Call Center Solutions for 2025

Posted on: March 12, 2024

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Peak Hour Traffic in Call Centers: Definition, Challenges and Best Practices

Posted on:

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20 Ways to Improve Call Center Customer Service

Posted on: March 9, 2024

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