Yatharth Jain

Yatharth has over 8 years of experience in CX, KM, and BPM. He founded Knowmax to make knowledge a genuine superpower for CX teams. He blends his experience working with CX and KM leaders across industries with the latest technology trends to build products people love.

LATEST BLOG

Top 8 AI Knowledge Management Tools to Check Out in 2025

by: Yatharth Jain | May 27, 2024

KM Software

AI is everywhere, but ask someone what it really knows,…..

Top 5 Benefits of Knowledge Management for CX + Case Studies

Posted on: May 23, 2024

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Best Practices for Call Center Compliance in 2025

Posted on: March 19, 2024

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Customer Service Training and How to Build Training Program?

Posted on: March 15, 2024

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First Response Time and How to Improve It

Posted on: March 14, 2024

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What is Digital Customer Engagement? Learn Strategies and Benefits

Posted on: March 13, 2024

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20 Best Outbound Call Center Solutions for 2025

Posted on: March 12, 2024

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Peak Hour Traffic in Call Centers: Definition, Challenges and Best Practices

Posted on:

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20 Ways to Improve Call Center Customer Service

Posted on: March 9, 2024

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Agent Utilization Rate: How to Calculate & Improve it

Posted on: March 7, 2024

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Customer Support vs Customer Service

Posted on: March 6, 2024

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5 Types of Knowledge Management | Explicit, Declarative, Implicit, Tacit & Procedural

Posted on: February 29, 2024

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Knowledge by Knowmax

Everything you need to know about the Customer Experience industry in one place.

Knowmax by KocharTech 2025. All right reserved.

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