Pratik Salia

Pratik is a customer experience professional who has worked with startups & conglomerates across various industries & markets for 10 years. He shares latest trends in the areas of CX and Digital Transformation for Customer Service & Contact Center.

LATEST BLOG

4 Ways To Overcome Call Center Agent Burnout With KM

by: Pratik Salia | June 23, 2022

What is call center agent burnout? According to the International…..

Why Use Decision Trees For C-SAT In BFSI?

Posted on: March 8, 2022

AI Knowledge Base: An Ultimate Guide

Posted on: February 23, 2022

Yes-no Decision Trees For Improved CX In Travel Industry

Posted on: February 17, 2022

Omnichannel vs. Multichannel Support: The Battle Of Support Channels

Posted on: December 16, 2021

5 Ways Knowledge Management Elevates The Customer Experience

Posted on: November 29, 2021

How is AI Transforming Knowledge Management?

Posted on: August 5, 2021

4 Ways Decision Trees Improve Customer Experience (CX)

Posted on: July 15, 2021

Knowledge Based System – 7 Things To Consider While Choosing KM Partner

Posted on:

How To Overcome Customer Service Challenges In Banking?

Posted on: July 2, 2021

Customer Engagement System For Transforming Customer Experience

Posted on: June 25, 2021

Improve Your Contact Center KPIs With These 5 Steps

Posted on: June 21, 2021

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Pratik Salia

4 Ways To Overcome Call Center Agent Burnout With KM

Why Use Decision Trees For C-SAT In BFSI?

AI Knowledge Base: An Ultimate Guide

Yes-no Decision Trees For Improved CX In Travel Industry

Omnichannel vs. Multichannel Support: The Battle Of Support Channels

5 Ways Knowledge Management Elevates The Customer Experience

How is AI Transforming Knowledge Management?

4 Ways Decision Trees Improve Customer Experience (CX)

Knowledge Based System – 7 Things To Consider While Choosing KM Partner

How To Overcome Customer Service Challenges In Banking?

Customer Engagement System For Transforming Customer Experience

Improve Your Contact Center KPIs With These 5 Steps

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Pratik Salia

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Resources

Industries

Knowledge by Knowmax

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