Pratik Salia

Name: Knowmax
Brand: Knowmax
Rating: 4.6 (17 reviews)

Pratik is a customer experience professional who has worked with startups & conglomerates across various industries & markets for 10 years. He shares latest trends in the areas of CX and Digital Transformation for Customer Service & Contact Center.

LATEST BLOG

8 Steps to Create Customer Service Management Strategy

by: Pratik Salia | March 23, 2024

Customer Experience

Saying that a customer service management strategy could make or…..

Six Ways to Adapt Contact Center AI

Posted on: March 21, 2024

10 Non-Negotiable Customer Service Skills Your Agents Need

Posted on: March 5, 2024

Call Center Management: Best Practices and Top Metrics to Elevate CX

Posted on: February 20, 2024

7 Best Customer Engagement Platforms in 2024

Posted on: February 19, 2024

8 Bad Customer Service Examples (& How to Fix it)

Posted on: February 16, 2024

Retail Knowledge Management: Boost CX with AI Solutions

Posted on:

What is Digital Customer Service and Why it Matters?

Posted on:

11 Most Popular Help Desk Software in 2024

Posted on:

Top 10 Knowledge Management Features to Elevate Your CX Game in 2024

Posted on: February 12, 2024

AI in Customer Service: A Complete Guide

Posted on:

10 Steps To Write Interactive User Manuals

Posted on: February 8, 2024

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Pratik Salia

8 Steps to Create Customer Service Management Strategy

Six Ways to Adapt Contact Center AI

10 Non-Negotiable Customer Service Skills Your Agents Need

Call Center Management: Best Practices and Top Metrics to Elevate CX

7 Best Customer Engagement Platforms in 2024

8 Bad Customer Service Examples (& How to Fix it)

Retail Knowledge Management: Boost CX with AI Solutions

What is Digital Customer Service and Why it Matters?

11 Most Popular Help Desk Software in 2024

Top 10 Knowledge Management Features to Elevate Your CX Game in 2024

AI in Customer Service: A Complete Guide

10 Steps To Write Interactive User Manuals

Solutions

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Company

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Knowledge by Knowmax

Pratik Salia

Solutions

Use Cases

Company

Important Links

Resources

Industries

Knowledge by Knowmax

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