Radhika Mahajan

With over 2 years of experience in technical writing for B2B SaaS companies majorly related to customer support, Radhika specializes in simplifying complex ideas into easy-to-understand language. A voracious reader who loves exploring literature around the globe, she's often lost in a good book or a gripping documentary—or adding to her ever-growing book collection.

LATEST BLOG

Top 10 Customer Retention Software to Keep Your Customers in 2026

by: Radhika mahajan | April 14, 2025

Customer Experience

“Customer retention is just sending more emails, right?” Wrong! Customer…..

Guide to Knowledge Management System Examples & Tools

Posted on: April 4, 2025

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15 Types of Customer Service (Traditional & Emerging)

Posted on: March 27, 2025

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Top 10 Guru Alternatives in 2025 to Upgrade Your Knowledge Base

Posted on: March 19, 2025

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Top 10 FAQ Software and Tools You Need to Check Out in 2025

Posted on: February 18, 2025

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12 Customer Retention Strategies That Actually Work

Posted on: January 24, 2025

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26 Proven Customer Service Tips to Delight and Retain Customers

Posted on: January 9, 2025

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A Complete Guide to AI Customer Service

Posted on: February 12, 2024

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