Pratik Salia

Name: Knowmax
Brand: Knowmax
Rating: 4.6 (17 reviews)

Pratik is a customer experience professional who has worked with startups & conglomerates across various industries & markets for 10 years. He shares latest trends in the areas of CX and Digital Transformation for Customer Service & Contact Center.

LATEST BLOG

10 Project Documentation Types with Templates

by: Pratik Salia | October 16, 2024

You’re working on a big project. Your project deadlines are…..

10 Basic Customer Service Principles You Need to Know

Posted on: October 11, 2024

Ecommerce Customer Service: Advantages and Best Practices

Posted on: September 12, 2024

9 Steps to Create a Step-By-Step Guide (+ Free Template)

Posted on: September 3, 2024

7 Steps to Create an Internal Communications Strategy

Posted on: August 31, 2024

12 Steps to Create Decision Trees in Google Sheets

Posted on: August 9, 2024

10 Steps to Create an Instruction Manual

Posted on: August 1, 2024

How To Drive Successful Knowledge Management in Business?

Posted on: July 31, 2024

6 Most Important Customer Service Responsibilities

Posted on: July 25, 2024

Data Vs Information Vs Knowledge: Understand The Difference

Posted on: July 17, 2024

Omnichannel Customer Engagement: Strategies, Benefits & Challenges in 2025

Posted on: June 28, 2024

Top 7 Omnichannel Customer Service Platforms (with features)

Posted on: May 31, 2024

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Pratik Salia

10 Project Documentation Types with Templates

10 Basic Customer Service Principles You Need to Know

Ecommerce Customer Service: Advantages and Best Practices

9 Steps to Create a Step-By-Step Guide (+ Free Template)

7 Steps to Create an Internal Communications Strategy

12 Steps to Create Decision Trees in Google Sheets

10 Steps to Create an Instruction Manual

How To Drive Successful Knowledge Management in Business?

6 Most Important Customer Service Responsibilities

Data Vs Information Vs Knowledge: Understand The Difference

Omnichannel Customer Engagement: Strategies, Benefits & Challenges in 2025

Top 7 Omnichannel Customer Service Platforms (with features)

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Knowledge by Knowmax

Pratik Salia

Solutions

Use Cases

Company

Important Links

Resources

Industries

Knowledge by Knowmax

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