Pratik Salia

Name: Knowmax
Brand: Knowmax
Rating: 4.6 (17 reviews)

Pratik is a customer experience professional who has worked with startups & conglomerates across various industries & markets for 10 years. He shares latest trends in the areas of CX and Digital Transformation for Customer Service & Contact Center.

LATEST BLOG

12 Steps to Create Decision Trees in Google Sheets

by: Pratik Salia | August 9, 2024

Decision Trees

Your call centre agents are like doctors. Most of the…..

10 Steps to Create an Instruction Manual

Posted on: August 1, 2024

How To Drive Successful Knowledge Management in Business?

Posted on: July 31, 2024

6 Most Important Customer Service Responsibilities

Posted on: July 25, 2024

Data Vs Information Vs Knowledge: Understand The Difference

Posted on: July 17, 2024

Omnichannel Customer Engagement: Strategies, Benefits & Challenges in 2024

Posted on: June 28, 2024

Top 7 Omnichannel Customer Service Platforms (with features)

Posted on: May 31, 2024

A Guide to Knowledge Base System for Customer Experience

Posted on: May 15, 2024

Don’t Miss Out on These 10 Benefits of a Knowledge Base

Posted on: May 13, 2024

10 Customer Service Best Practices to Swear by in 2024 & Beyond

Posted on: May 8, 2024

9 Actionable Tips for Call Center Cost Reduction

Posted on: May 7, 2024

Net Promoter Score: An Ultimate Guide to Calculate NPS

Posted on: May 6, 2024

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Pratik Salia

12 Steps to Create Decision Trees in Google Sheets

10 Steps to Create an Instruction Manual

How To Drive Successful Knowledge Management in Business?

6 Most Important Customer Service Responsibilities

Data Vs Information Vs Knowledge: Understand The Difference

Omnichannel Customer Engagement: Strategies, Benefits & Challenges in 2024

Top 7 Omnichannel Customer Service Platforms (with features)

A Guide to Knowledge Base System for Customer Experience

Don’t Miss Out on These 10 Benefits of a Knowledge Base

10 Customer Service Best Practices to Swear by in 2024 & Beyond

9 Actionable Tips for Call Center Cost Reduction

Net Promoter Score: An Ultimate Guide to Calculate NPS

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Knowledge by Knowmax

Pratik Salia

Solutions

Use Cases

Company

Important Links

Resources

Industries

Knowledge by Knowmax

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