Nitin Saxena

Nitin has 25 years of experience working at companies like HP and Mphasis. For more than 14 years, he has been a key figure at KocharTech (Knowmax's parent company), skillfully navigating operations, training, and quality management responsibilities across international and domestic sectors. Currently, he oversees Business Operations at Maxicus.

LATEST BLOG

Leveraging Digital Transformation for Excellent Customer Experience

by: Nitin Saxena | June 7, 2024

Customer Experience

To live in the digital era is to hit the…..

Omnichannel Contact Center: Nearly Everything You Need to Know

Posted on: June 6, 2024

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Top 5 Zingtree Alternative in 2025

Posted on: June 5, 2024

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Software Documentation: Importance, Types & How to Create

Posted on: June 4, 2024

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7 Better SharePoint Alternatives 2025

Posted on: June 3, 2024

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18 Best Call Center Solutions & How to Pick The Right One for You

Posted on: January 10, 2024

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Call Center Technology: Importance, Types, and The Future

Posted on: January 8, 2024

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50 Service Desk Call Scripts for your Agents

Posted on: January 2, 2024

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10 Best Help Center Software in 2025

Posted on: December 29, 2023

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7 Best AI Call Center Software To Enhance Customer Experience in 2025

Posted on: December 22, 2023

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Help Desk Decision Trees Guide for 2025 (+Case Study)

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Customer Service Call Center: Nearly Everything You Need to Know

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