Nitin Saxena

Nitin has 25 years of experience working at companies like HP and Mphasis. For more than 14 years, he has been a key figure at KocharTech (Knowmax's parent company), skillfully navigating operations, training, and quality management responsibilities across international and domestic sectors. Currently, he oversees Business Operations at Maxicus.

LATEST BLOG

7 Better SharePoint Alternatives 2024

by: Nitin Saxena | June 3, 2024

KM Software

You have been using knowledge base SharePoint to organize your…..

18 Best Call Center Solutions & How to Pick The Right One for You

Posted on: January 10, 2024

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Call Center Technology: Importance, Types, and The Future

Posted on: January 8, 2024

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50 Service Desk Call Scripts for your Agents

Posted on: January 2, 2024

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10 Best Help Center Software in 2024

Posted on: December 29, 2023

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Top 7 AI Call Center Software for 2024 + Best Practices

Posted on: December 22, 2023

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Help Desk Decision Trees Guide for 2024 (+Case Study)

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Customer Service Call Center: Nearly Everything You Need to Know

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Elevate Customer Service with 30+ Empathetic Statements

Posted on: December 21, 2023

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Top 7 Online Tools for Insurance Agents

Posted on: December 16, 2023

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Contact Center Analytics: Types, Importance, and Best Practices

Posted on: December 14, 2023

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What Is Call Center Workforce Management & How To Optimize It?

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