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Nitin Saxena

Nitin has 25 years of experience working at companies like HP and Mphasis. For more than 14 years, he has been a key figure at KocharTech (Knowmax's parent company), skillfully navigating operations, training, and quality management responsibilities across international and domestic sectors. Currently, he oversees Business Operations at Maxicus.

LATEST BLOG


Leveraging Digital Transformation for Excellent Customer Experience 

by: Nitin Saxena | June 7, 2024

  • Customer Experience

To live in the digital era is to hit the…..

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Omnichannel Contact Center: Nearly Everything You Need to Know 

Posted on: June 6, 2024

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Top 5 Zingtree Alternatives in 2026

Posted on: June 5, 2024

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Software Documentation: Importance, Types & How to Create 

Posted on: June 4, 2024

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7 Better SharePoint Alternatives 2026

Posted on: June 3, 2024

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18 Best Call Center Solutions & How to Pick The Right One for You

Posted on: January 10, 2024

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Call Center Technology in 2026: Benefits & Trends for Modern Contact Center

Posted on: January 8, 2024

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50 Service Desk Call Scripts for your Agents

Posted on: January 2, 2024

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10 Best Help Center Software in 2025

Posted on: December 29, 2023

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7 Best AI Call Center Software for 2026

Posted on: December 22, 2023

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Help Desk Decision Trees Guide for 2026 (+Case Study)

Posted on:

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Customer Service Call Center: Nearly Everything You Need to Know

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