LMS for Cost-Effective Training

Name: Knowmax
Brand: Knowmax
Rating: 4.6 (17 reviews)

Turn agent training into a streamlined, data-driven experience that boosts performance, cuts costs, and maintains consistent quality for every team, every time.

Lower overall training costs by 15–20% annually

Reduce training efforts by 30–40% with guided modules

Accelerate onboarding by reducing ramp-up time to 3–5 weeks

Save up to $400K yearly with actionable knowledge

Let's Connect

Let's Connect

Transform Agent Training with Knowmax LMS

Streamline and structure your training content

Say goodbye to unstructured workflows. Create clear, step-by-step modules interspersed with quizzes, feedback loops, and interactive elements that make learning engaging and effective while cutting down training costs.

Build Interactive Flows in Seconds Using AI

Transform complex SOPs or troubleshooting guides into interactive decision trees using AI. Max AI maps logic end-to-end in seconds, saving hours of manual workflow and knowledge creation and ensuring accuracy at scale.

Reduce training costs and efforts

Lower training efforts by 30–40% and reduce costs by 15–20% with automated, scalable learning content that adjusts to the needs of different agent groups.

Eliminate errors with real-time process updates

Empower agents with up-to-date information at their fingertips. Real-time updates ensure every response is accurate, reducing costly errors and improving customer interactions.

Leverage data to drive continuous improvement

Use powerful analytics to track progress, monitor agent health, and identify skill gaps. Refine training modules based on real insights to build a smarter, more efficient team.

Worried about content migration?

We've got you covered. Knowmax understands your knowledge ecosystem well to ensure your knowledge is
preserved and transferred without any hassle. Here's how we do it:

Content Audit

Knowmax coordinates with your team for a comprehensive audit of your existing knowledge, and identifies relevant content types to fit your knowledge adequately.

Migration

Our AI data migration engine speeds up the time to migrate content and minimises the manual effort and potential errors involved in the process.

Launch

We run regular quality checks to ensure your content is accurately migrated to Knowmax, and the platform is ready for launch fast and hassle-free.

Testimonials

Trusted by industry leaders

Knowmax’s interactive interface & advanced knowledge sharing capabilities have improved collaboration, and empowered our agents with ready access to actionable knowledge, resulting in faster turnaround times and improved customer satisfaction.

Quality and Training Director

By integrating Knowmax with our support channels, we’ve successfully handled over 3.7mn transactions via chatbots, along with improving knowledge access for over 120 agents.

Senior Manager-Process & Project Management

I mapped an agent’s journey from new hire to the production floor, and showed how Knowmax reduces their learning curve. Our clients loved it.

VP Training , Quality & CX Digitization

We’ve experienced remarkable improvements in our knowledge base content, thanks to the proactivity Knowmax exercised in fulfilling our timely enhancement requests. From the very beginning, our expectations have been exceeded, which has made the entire process seamless and genuinely user-friendly.

Training , Digitization & Automation

Be it voice, chat, or email, we’ve seen a consistent improvement in overall service delivery. We’ve observed a drop in our AHT, and it has resulted in outstanding CSAT. For our long-term CX goals, Knowmax is one of our most preferred partners.