Learning management system makes corporate training easier by its course creation tools within the LMS platform & by making employee on boarding faster & simpler through quiz management.
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Cut down on training costs while making learning more interactive using proactive alerts, notifications and progress charts. Employee training becomes convenient for both the trainer and user, with an integrated platform equipped with tools and analytics built for efficiency.
With comprehensive insights into the progress of each user, Knowmax LMS ensures consistency in the training of your team. With an easy user interface and robust reporting tools, identify gaps of knowledge. Manage and scale capabilities as per requirement to cater to each batch.
Knowmax LMS has an in-built and ready quiz management system for testing and assessment of user knowledge. Turn learning and training into a collaborative challenge, and ensure retention while enhancing process knowledge. With integrated reporting tools, you’ll know when your team is ready.
Our learning management software is designed to run on-cloud, as well as on-premise. Make changes; assign roles, update tasks and schedules with an interactive interface. The team at Knowmax can customize the platform with your brand’s logo, colors et al, to make it look and feel like it’s truly yours.
Use videos, images, and other interactive forms of content to make the learning experience more enriching and efficient. Build virtual classrooms to engage your employees to build and maintain interest. All of this content can be stored on a unified space to reduce the risk of loss and breach.
An optimized learning management platform puts training professionals at ease. From modifying existing content, defining training groups, assigning roles and permissions to maintaining quality compliance, do it all with Knowmax.
Knowmax, a Knowledge Management Platform has expanded our capabilities in terms of communication, information accessibility, and knowledge sharing about products and services with our end customers through digital and assisted channels using Picture Guides for pictorial support regarding various use cases, and their Al based knowledge base, becoming brain to our Chabot “Saeed”. This helps over 120 Contact Center Agents as well as our customers on Mobile App, ChatBot & Website engage with our brand regularly; pushing us closer towards our goal of going digital.
Exactly what we needed!! Completely understood our problem and provided a service that complemented our business perfectly.
Knowmax is an easy to build & maintain omni-channel customer experience platform. Our contact center agents found the decision tree navigation to be seamless making it to comprehend on a single page. Real time analytics helped us understand productivity & quality of our agents. Their customer success team was proactive and helped us during our on-boarding and later for on-going support. This has helped us in reducing AHT and drive Self-Service at NestAway.
Working with Knowmax has been an easy and hassle free experience. We got the solution which catered to all our requirements and the implementation was very quick! Special thanks to the team for being available for query resolution and support whenever needed!!
Knowmax is the Device Knowledge Management Solution that Celcom has adopted. The Unique feature set for Picture guides, effortlessly complement its vast repositories of device information. Our customers have used this self-help tool extensively to solve their queries as Knowmax is integrated with our Celcom Life App, reducing the volume of tickets for our CX teams. Knowmax’s robust functionality and the ease with which we were able to generate user reports have set this platform at an advantage over its competition.
Employee training plays a very important role in achieving higher C-SAT and NPS for a brand. Effective learning management software backed with quizzes and tests can help you curate effective employee training programs as a part of corporate LMS strategy. CX leaders can ensure that their support teams are updated at all times with real-time notifications and analytics for all-round performance.