15% reduction in AHT for a leading online Food Delivery app through Knowmax

Our client is an online food delivery service provider launched in 2014 operating in more than 65 cities & have 9000+ restaurants on its platform. They make seamless co-ordination between customers & restaurants while aiming to provide stellar services to urban foodies & working professionals.

CS features

15% AHT Reduced

CS features

10% C-Sat Increased

CS features

89% to 92% CQ Score Enhanced in 3 Months

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