15% reduction in AHT for a leading online Food Delivery app through Knowmax
Our client is an online food delivery service provider launched in 2014 operating in more than 65 cities & have 9000+ restaurants on its platform. They make seamless co-ordination between customers & restaurants while aiming to provide stellar services to urban foodies & working professionals.
15% AHT Reduced
10% C-Sat Increased
89% to 92% CQ Score Enhanced in 3 Months
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Knowledge Management
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