How to choose KMS?

Accelerate your Customer Service With AI and Knowledge Management

Agenda:

  • Why is Customer Service important? 
  • How AI & Automation can improve agent productivity, reduce response time, and optimize costs?
  • How Knowledge Management platforms and Integrations can empower agents and improve their efficiency?
  • How do AI and Knowledge Management come together to develop better customer support?

 

On-Demand Webinar

    Speakers

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    John Coles

    Knowledge Management Consultant

    Varian Medical Systems

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    Sana Qamar

    Lead - Customer Success

    Freshworks

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    Rahul Zutshi

    Vice President-Marketing

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