Maximize CX Impact with AI-Powered Knowledge
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Maximize CX Impact with AI-Powered Knowledge Accelerate your Customer Service With AI and Knowledge Management
Agenda:
- Why is Customer Service important?
- How AI & Automation can improve agent productivity, reduce response time, and optimize costs?
- How Knowledge Management platforms and Integrations can empower agents and improve their efficiency?
- How do AI and Knowledge Management come together to develop better customer support?
Speakers

John Coles
Knowledge Management Consultant
Varian Medical Systems

Sana Qamar
Lead - Customer Success
Freshworks

Rahul Zutshi
Vice President-Marketing
Knowmax
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