Accelerate your Customer Service With AI and Knowledge Management

Agenda:

  • Why is Customer Service important? 
  • How AI & Automation can improve agent productivity, reduce response time, and optimize costs?
  • How Knowledge Management platforms and Integrations can empower agents and improve their efficiency?
  • How do AI and Knowledge Management come together to develop better customer support?

 

On-Demand Webinar

    Speakers

    John Coles

    Knowledge Management Consultant

    Varian Medical Systems

    Sana Qamar

    Lead - Customer Success

    Freshworks

    Rahul Zutshi

    Vice President-Marketing

    Knowmax