How to Attach Links to a Decision Tree?

You can easily attach links to your decision trees with Knowmax. Here’s how:

1. Create your decision tree as usual. Learn how to create a decision tree here.
2. On the right-side panel, enter the web link and title under the Attach Links section.
3. Next, click “SAVE” to confirm the attachment.
4. When done, click on “SAVE & PROCEED” to continue or “SAVE AS A DRAFT” to edit later.
5. Select the desired category, departments, and channels to securely distribute the decision tree.
6. Next, scroll down and under the preview section, preview your decision tree for accuracy. Click on the link icon to preview the attached link.
7. Click “UPLOAD FOR APPROVAL” to submit the decision tree for review or “BACK” to make further edits.
8. A dialog box will appear asking if you want to publish the decision tree in other languages. Click “NO” to publish in the current language or “YES” to auto-translate and publish in other preferred languages.

And that’s it! Once approved, your decision tree will be published with a link attached and available to users. Keep your decision trees updated to ensure a seamless and efficient customer experience.