46% reduction in call volume of leading Telco by Knowmax

An ISP in India, our client was the first operator in the country to offer 100 Mbps to home-based connections.Offering high-speed data and voice services in more than 22 cities through the internet to B2C, enterprise and corporate customers. The brand provides a selection of plans at competitive packages in broadband, VoIP and enterprise solutions to customers with reliable-speed and efficient services.

~39%

Increase free up talent

~46%

Reduction in call volume