A Knowledge Management Platform Created by Customer Experience Professionals

Knowmax is the brainchild of KocharTech, a 4000+ member contact center BPO. Our solution experts deliver managed services to leading brands across Telecom, Banking, E-Commerce, Utilities, and more. This helped us build Knowmax – An Enterprise Grade Omnichannel Knowledge Management Platform

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Made with EXPERIENCE

Mn+

Knowledge Base Hits

Mn+

Visual Guides Hits

Mn+

Knowledge Trees Hits

Our vision

Delivering A Single Source Of Truth For Organization Wide Knowledge

ROI delivered to a global client portfolio

%

Improvement In Call Quality At Contact Center

%

Successful Chatbot Interactions

%

Reduction In Average Hold Time

%

Improvement In First Call Resolution

%

Minimum Reduction In Support Cost

believes

“Knowmax is one of the Knowledge Management Companies that matter in 2020″

Integrated with your everyday tools

Ready APIs to integrate seamlessly with your in-house tools

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zendesk

salesforce

freshchat

ameyo

genesys

sap store

talkdesk

freshdesk

google

Maximizing Knowledge Delivery For Global Enterprises

Knowledge by Knowmax

Everything you need to know about the Customer Experience industry in one place.

Knowmax by KocharTech 2024. All right reserved.

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