Declutter Knowledge
eliver Delight

Knowmax is an AI Guided Knowledge Management Platform. We empower your CX teams to deliver mistake-proof service across touchpoints with contextual and actionable knowledge.

Elevate your CX with the right knowledge
always at your fingertips

Create a single source of truth

Ditch siloed knowledge that harms more than helps. With Knowmax’s google-like search engine, access relevant knowledge across touchpoints instantly, effortlessly.

Turn complex SOPs into interactive workflows

Create simple, next best actions for mistake-proof customer service with Knowmax’s no-code Cognitive Decision Trees. Integrate the trees with your CRM to deliver faster & personalized resolutions at scale.

Breakdown complex problems into clear visuals

Minimize PDF manuals for agents. Create visual how-to guides for any scenario, minimizing repetitive explanations. Enhance your self service by sharing picture guides in video format with customers.

Help customers help themselves

Kill two birds with one stone. Use our omnichannel-ready knowledge base to create self-help guides. Distribute the guides to all digital channels and free agents up for more critical tasks.

Train better at lower

Make learning fast, efficient, and cost-effective with a single source of truth that agents can access anytime, anywhere. Create process guides, documentation, and assessments to boost agent knowledge.

Handle concurrent chats hassle-free

With Knowmax’s chrome extension, open multiple tabs as needed. Track customer names & IDs from CRM to respective chat windows(chrome extension tabs), and easily manage multiple conversations simultaneously.

When our customers win, we win

This is why our customers believe in us


less time to deliver answers


increase in C-SAT


queries self served


less employee onboarding time


Worried about content migration?

We’ve got you covered. Knowmax understands your knowledge ecosystem well to ensure your knowledge is preserved and transferred without any hassle. Here’s how we do it:


Content Audit

Knowmax coordinates with your team for a comprehensive audit of your existing knowledge, and identifies relevant content types to fit your knowledge adequately.



Our AI data migration engine speeds up the time to migrate content and minimises the manual effort and potential errors involved in the process.



We run regular quality checks to ensure your content is accurately migrated to Knowmax, and the platform is ready for launch fast and hassle-free.

Learn how a Fortune 500 enterprise achieves $60,000 cost savings with Knowmax’s AI content migration engine

Read Case Study

Integrated with your everyday tools

Ready APIs to integrate seamlessly with your in-house tools

You're in safe hands

Ready to get Knowmax?

Schedule a Demo