The following definitions apply in this Terms of Service section:
“Knowmax” is a knowledge base software designed for customer support organizations, agents for optimum assistance across all their interaction touch points with customers.
Based on a SaaS model, knowmax services are available on-cloud, on-premise to make work easier and collaborative. This software is patent in providing knowledge management solution.
“Tools” that knowmax provides are “Picture Guides”, “Decision trees”, & “Content Management System” for arranging information in order and allow user/admin to curate in accordance to organizational requirements.
“Website” is www.knowmax.io
By accessing or using this site , you indicate your unconditional acceptance of these Terms of Service (“Terms and conditions”). We reserve the right, in our sole discretion, to update or revise these terms and conditions. Your continued use of the site following the posting of any changes to the terms of service constitutes acceptance of those changes.
The trademarks, logos and service marks (“Marks”) displayed on the website are the property of Knowmax . End users are prohibited from using any Marks for any purpose including, but not limited to use as meta-tags on other pages or sites on the World Wide Web without the written permission of Knowmax. All information and content including any software programs available on or through the website (“Content”) is protected by copyright. End users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the website for commercial or public purposes.
Registration & Personal Information
In order to access a service or mobile application you must complete the registration process. With regard to your registration, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form; and (b) maintain and promptly update such information to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, Knowmax reserves the right to suspend or terminate your account and refuse any or all current and future use of the services. In addition, Knowmax also reserves the right to deny registration to any customer it deems inappropriate to use the services.
You are responsible for maintaining the confidentiality of your password and account details. You are responsible for all activities that occur in your account and you agree to notify Knowmax immediately of any unauthorized account use. We are not responsible in any way for any loss that you may incur as a result of any unauthorized usage of your account or password.
Knowmax provides well organized and technically updated tools. Knowmax does not support any kind of piracy or malpractice whatsoever and is intolerant towards such an occurrence. Strict action pertaining to the law will be taken against the offenders.
There are various ways in which a patron can reach us for any kind of support-email, voice. Knowmax aims to give the best in attending our customer’s woes.
FAIR USAGE POLICY; SUSPENSION OR TERMINATION OF SUBSCRIPTION
Under this policy, if at any time, in knowmax sole discretion, a subscription based plan user is found to be abusing the service by exceeding the level of use reasonably expected from someone using a Subscription based Plan for individual use, and then Knowmax serves the right to suspend or terminate Subscriber’s Subscription Services. In addition, Knowmax reserves the right to suspend or terminate any Subscription Services of any Subscriber that knowmax in its sole discretion, determines are being used (a) fraudulently, (b) by any person other than Subscriber, or (c) for any computer system other than a Registered System.
Third-party Website Links
The Knowmax website may contain links to other sites on the Internet like our affiliates, advertisers or third parties. You acknowledge that we have no control over such websites and that we are not responsible for the accuracy, content, legality, or any other aspect of any linked website. In no event shall any reference to any third party, third party website, or third party product or service be construed as an approval or endorsement by us of that third party, third party website, or of any product or service provided by a third party.
Limitation of Liability
You expressly understand and agree that Knowmax and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, opportunity, goodwill, use, data or other intangible losses (even if knowmax has been advised of the possibility of such damages), resulting from use of the site, purchase, content or any related/unrelated services and other services offered on the website from time to time.