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KM Checklist
How to choose a Knowledge Management System?
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Knowledge Management in BPOs :
A guide to transformation
Current KM ecosystem at BPO & challenges faced
Knowledge Management Best Practices
Why invest in KM. What’s in it for BPO players
Global Success Stories (Case Studies)
How does a KM platform work in a contact center scenario
On-Demand Webinar
Speakers
Yatharth Jain (YJ)
Business & Growth
Knowmax
Dr. Liz Herman
Director - Knowledge Management
Senture
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knowledge management
buyers guide
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