BPO’s Guide for Knowledge and Customer Experience

Discussion Pointers:

On-Demand Webinar

Speakers

Nick Cerise

CMO, TTEC

Liz Herman

Director, Knowledge Management, Senture

Herve Danzelaud

Head of Channels & Alliances, Freshworks Inc

Peter Ryan

BPO Advisor, Ryan Strategic Advisory

Yatharth Jain

Business & Growth, Knowmax

Ryan Maund

Chief Product & Innovation Officer, Sitel

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