Resolve every issue with precision and speed  

Build AI-powered interactive decision trees in a click 

Add your prompt, be it long SOPs, detailed scenarios, or step-by-step solutions, and Max AI instantly creates interactive decision trees. Reduce the manual work. Just paste, and watch the magic happen. It’s that easy.

Make every agent your best agent 

Equip agents with guided next-best-action workflows so they can deliver quality service every time. Add visuals, scripts, and other helpful resources so every agent is prepared for any question coming their way. 

Power chatbots to resolve issues flawlessly 

Take customer support to the next level with decision tree-powered chatbots. They smoothly handle routine queries, reduce escalations, and give your agents the freedom to focus on complex, high-value issues, leading to less pressure on your team and faster resolutions for your customers.  

Auto-translate decision trees with AI 

Automatically deploy your decision trees in over 25 languages and provide seamless, high-quality support no matter where your customers are. Scaling your customer experience excellence has never been easier or more effortless. 

Track. Learn. Level up.  

With real-time tracking, monitor every interaction, see where customers go, how long it takes, and whether their issues are getting resolved. Easily analyze outcomes, gather feedback, and refine your approach to improve customer satisfaction and operational efficiency. 

Here’s why our customers love Knowmax decision trees

~
80%

less time to deliver answers

~
30%

increase in C-SAT

~
60%

queries self served

~
40%

less employee onboarding time

Knowmax-customer-numbers


Trusted by industry leaders 

Integrated with your everyday tools

Ready APIs to integrate seamlessly with your in-house tools

Ready to build your own AI-powered decision trees?  

Let’s talk