Digital Adoption Platform to stimulate user experience

The DAP is projected to grow by 2026, at CAGR of 16% during the forecast period.

  • Contextual hints
  • Tools usage & tips
  • Reviewing and scheduling

How can Knowmax help you in Product Adoption

Automation of processes

Adoption of features and tools are exceptionally easy to handle due to AI assistance; keeping users engaged and allowing support teams to act quickly.

Apt qualitative analysis

Do informative and appropriate analysis of content usage and its availability among users. Evaluate knowledge types utilized by support staff for decision making.

Personalized experience

Improve onboarding functionality of new users, manage their responsibilities and assign tasks accordingly. Make every experience favourable for support professionals.

Operational Agility

No more functional chaos over mismanaged documentation and tasks or duties. Establish digital assistance to strengthen staff performance and productivity.

In-App & digital support

Empower app engagement and enhance brand’s credibility among customers by applying digitally featured platform; facilitating strong communication with customers.

Product Feature Set

Faster Knowledge Access

Dynamic digital infrastructure for quickly obtaining and grasping information collectively in precised formats. Allow agents to perform productively and avail refined flow of information.

Easy Findability

Making information availability easier for user to find appropriate and query related answers at the right time; disabling any delay in resolution process.

Seamless Integration

With digital adoption capabilities, connectivity across touch points become effortless. DAP helps enhancing reach of brand across 3rd party systems, CRM & so on.

Learn how knowmax can assist in increasing operational agility

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